1) Online

2) Fax

3)Shopping at our Warehouse

1) Order Online:

Select product -> Input quantity -> click "Update" -> click "Your Cart" -> Input details -> Press "Order"

Once the order has been submitted successfully, please print out the receipt for reference.
Once the order has been submitted, it cannot be changed.


2) Order By Fax

Please write down the following details:

Products ordered, Quantities,Name of person to be contacted, Address and Phone no. -> Fax to(852) 21724926

3) Shopping At Our Warehouse

Location: Unit E, 4/F, Lladro Centre, 72-80Hoi Yuen Road. Kwun Tong. (Map)

Please click here to see the delivery charge
Any purchase delivered to the Peak will be charged $40 as toll.

We don't deliver on the same day as you order products.

Orders before 18:00, delivery will be scheduled to the next delivery day of the corresponding region.
Please refer to "Regional Delivery Time Table" and "Order Time Table"

If the delivery day is public holiday, Sunday or having typhoon signal no.8 hoisted or Black rainstorm warning signal. We will postpone our delivery service to the next working day.

As a safety measure, signature of recipient is required before receiving products.
Please check the products. If you find any problems about the products, please return to our staff immediately.

Please assign a recipient to pick up, orders will be cancelled if we can't find any recipient.
Delivery time is 11:00-18:00 (Selection of delviery time is not allowed)

If products are delivered to your home, your relatives, family members or servant can sign your inovice as recipient.
Similarly, if products are delivered to your office, receptionlist can also sign your inovice as recipient.

Please store products at appropriate tempearature. We are not liable for any deteriotation of prodcuts.

Cancel Order
Please assign a recipient to pick up, oders will be cancelled if we can't find any recipient.
Delivery time is 11:00-18:00 (Selection of delviery time is not allowed)

If customer could not provide the full and correct delivery addresse, order will be cancelled.
We are not accept the mail box delivery addresse or outdoor unfixed delivery addresse, order will be cancelled.

Regional Delivery Time Table

Hong Kong Island	Monday and Thursday
Kowloon	Wednesday and Saturday
New Territories (Excluding Outlying Islands)	Tuesday and Friday

Region	Delivery Day	Order Time
Hong Kong Island	Monday	Wednesday 18:00  to Saturday17:59
	Thursday	Saturday 18:00 to Wednesday 17:59
Kowloon	Wednesday	Friday 18:00 to Tuesday 17:59
	Saturday	Wednesday 18:00 to Friday 17:59
New Territories (Excluding Outlying Islands)	Tuesday	Thursday 18:00 to Monday 17:59
	Friday	Monday 18:00 to Thursday 17:59

Please specify pick up date and time. Pick up time must be within our office hours.
Business Hours

Monday-Wednesday,(Thursday-Friday):	10:00 - 19:00(-20:00)
Saturday:	10:00 - 16:00
Sunday and Public Holidays:	CLOSE

After the order has been submitted, customer can use telegranpic transfer to transfer money to BakingWarehouse.com's account
(Service Charges are requiteed, it it based on the amount of your bill in Hong Kong dollars)

BakingWarehouse.com's Account:
Banker:	Hang Seng Bank
Address:	Hoi Yuen Rd Branch, 55 Hoi Yuen Road Kwun Tong, Hong Kong
HKD Account Nr.:	347-278814-001
Account Name:	Baking Warehouse.com

Please write down the folling 4 items and Fax to (852)21724926 or email to info@bakingwarehouse.com。
(Please specify "Telegraphic transfer"):

1. Order no.
2. Payment amoutn
3. Payment date
4. Reference no. of Bank receipt

Note:
Customer should pay the service charge of telegraphic transfer.
After payment has been confirmed, we will inform you the actual delivery time by phone.
Photocopy of Bank recept is not requited unless payment cannot be confirmed successfully.

1) Confirm order

After order has been submitted, the recipt will be appeared on the web page, please it for reference.


2) Change order

Please enter the Order ID, name and quantity of product you wanted to add, we will add to your invoice according to the order ID. Please contact us either by

*If the sale order was printed, could not be changed

phone (852)21726916 (within office hour) or email to info@bakingwarehouse.com


3) Cancel order

Please contact us as soon as possible by either

phone (852)21726916 (within office hour) or email to info@bakingwarehouse.com