Delivery

Daily Order Cut-off Time
Delivery Schedule
Delivery Fee    
Cancellation & Black rain
Delivery Location
Confirmation
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How long do deliveries take and Order Cut-Off?»

Daily order cut off at 18:00 GMT afterward will arrange in next delivery schedule.

eg. delivery location central, order on Sat 16:00, delivery will be on Monday

eg. delivery location tuen mun, order on monday 19:00, delivery will be on Friday

eg. delivery location kowloon tong, order on Sat 16:00, delivery will be on Wednesday. (for this case, if you would like to get it on Sat, you should need to order on Friday not later 18:00)

        

 

 Delivery schedule:  (Define Location>>)

Hong Kong Island Monday and Thursday
Kowloon Wednesday and Saturday
New Territories Tuesday and Friday
Lantau Island (Discovery Bay)  Tuesday and Friday
HK,NT, KLN, Discovery bay, Ma Wan

(fast option) Next day delivery* max. weight 2kg/5kg >more detail

* Delivery time: 10:00 - 18:00 , it is difficult to let you select the time range due the traffic and location. > shopping at our store

          International Order  -see detail  

 

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 1) Can I ship my order to a Office address? »

          Yes, We can delivery to your office. 

we are not accept any P.O. Box;   include remote areas, remote islands, and restricted areas that require a permit. 

1.1) We do not deliver to the following areas :

  • New Territories: Sha Tau Kok, Tam Mei, Kam Tin, Pat Heung, Shek Kong, Tai Tong, Ha Tsuen, Lau Fau Shan, Lung Ku Tan, Lam Tsuen, Tai Mo Shan, Pat Sin Leng, Man Kam To, Mai Po, Lo Ma Chau, Ping Che
  •  Kowloon: Lion Rock, Kam Shan, Container Pier, Wong Shek Pier, Kai Tak Cruise Terminal
  •  Hong Kong Island: Pok Fu Lam Village, Kong Sin Wan Village, Victory Park Garden, Tai Long Wan, D’Aguilar Peninsula, Lam Nai Wan Tsuen, Tung Ah Tseun, Ngau Hang Tsuen, To Tei Wan Tsuen

We keep the right reserved to cancel any order.

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2) Will I receive a confirmation of my order and how can I check its status? »

          Once you placed the order, you will received a confirmation to your email box. 

3) What are your delivery charges? »

    Hong Kong Resident Minimum per order $300, delivery fee $50, Order $600 or above for single free delivery. Discovery Bay $600 up and add $120 delivery fee, Order $1000 or above for single free Delivery.

Order amount Transportation Fee
HKD$300-599 $50 (not included Tung chung, Airport , Ma Wan)
HKD$600 up Free Delivery HK, Kln, NT (not included Discovery Bay)
HK$1000 up Free Delivery to Discovery Bay
no amount require Self pick up
no amount require

$70 Next Day Delivery* (max weight up to 2kg)> learn more

$120 Next Day Delivery*(max weight up to 5kg)

 Delivery provide single location per order.

 Learn more>>

 **Next Day Delivery (excluded sunday) - cover HKIsland, Kowloon, New Territory, Discovery Bay , Man Wan. 

5) Can I ship items to multiple addresses? »

          one delivery address per transaction only

6) Cancellation on Black Rain and typhoon

           Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event customers will be contacted to re-schedule  delivery time.

Payment FAQ

  

 

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7) Prefer shopping in a store?

Yes, welcome! come to our store located in Kwun tong , kowloon. Address and open hour >>