How long do deliveries take and Order Cut-Off?»
Daily order cut off at 18:00 GMT afterward will arrange in next delivery schedule.
eg. delivery location central, order on Sat 16:00, delivery will be on Monday
eg. delivery location tuen mun, order on monday 19:00, delivery will be on Friday
eg. delivery location kowloon tong, order on Sat 16:00, delivery will be on Wednesday. (for this case, if you would like to get it on Sat, you should need to order on Friday not later 18:00)
Delivery schedule: (Define Location>>)
|Hong Kong Island||Monday and Thursday|
|Kowloon||Wednesday and Saturday|
|New Territories||Tuesday and Friday|
|Lantau Island (Discovery Bay)||Tuesday and Friday|
|HK,NT, KLN, Discovery bay, Ma Wan||
(fast option) Next day delivery* max. weight 2kg/5kg/up to20kg >more detail
|EF Locker , SF Shop , SF Point Pick Up||Lead time 2 days, item will be shipped in 2 working day. Pick up at EF Locker nearby your home/office|
* Delivery time: according the time slot 08:00-12:00, 12:00-18:00, 18:00-21:00, some locations are different, you can select the delivery district and delivery time which available at Check out Page.
District and Delivery Day and time .
1) Can I ship my order to a Office address? »
Yes, We can delivery to your office.
we are not accept any P.O. Box; include remote areas, remote islands, and restricted areas that require a permit.
1.1) We do not deliver to the following areas :
We keep the right reserved to cancel any order.Back To Top
2) Will I receive a confirmation of my order and how can I check its status? »
Once you placed the order, you will received a confirmation to your email box.
3) What are your delivery charges? »
Hong Kong Resident Minimum per order $300, delivery fee $50, Order $600 or above for single free delivery. Discovery Bay $600 up and add $120 delivery fee, Order $1000 or above for single free Delivery.
|Order amount||Transportation Fee|
|HKD$300-599||$50 (not included Tung chung, Airport , Ma Wan)|
|HKD$600 up||Free Delivery HK, Kln, NT (not included Discovery Bay)|
|HK$1000 up||Free Delivery to Discovery Bay|
|no amount require||Self pick up|
|no amount require||
$70 Next Day Delivery* (max weight up to 2kg)> learn more
$120 Next Day Delivery*(max weight up to 5kg)
$150 Next Day Delivery*(max weight up to 20kg)
|no amount require||$35 (0.1-3kg)EF Locker, SF shop, SF pick up point -self pick up|
Delivery provide single location per order.
**Next Day Delivery (excluded sunday) - cover HKIsland, Kowloon, New Territory, Discovery Bay* , Man Wan*. *(may included extra surcharge)
5) Can I ship items to multiple addresses? »
one delivery address per transaction only
6) Cancellation on Black Rain and typhoonDelivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event customers will be contacted to re-schedule delivery time.
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Yes, welcome! come to our store located in Kwun tong , kowloon. Address and open hour >>